Shipping policy
Jero Vancouver Shipping Policy
Jero Vancouver is committed to providing all our customers with fast and reliable shipping services. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.
Delivery Times
Jero Vancouver strives to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders typically arrive within 5–14 business days. Delivery times may vary depending on factors such as:
-Weather conditions
-High-demand periods (such as holidays)
-Customs procedures (if applicable)
Free Shipping
At Jero Vancouver, you enjoy free shipping on all orders. Regardless of your location or order amount, you will never pay shipping fees. This is part of our commitment to making your shopping experience as convenient and enjoyable as possible.
Shipping
All orders at Jero Vancouver are shipped directly from our suppliers. This approach helps us shorten processing times and ensures that you receive your products as quickly as possible. Additionally, it allows us to maintain strict quality control over every item shipped.
Order Processing
-Once your order is placed, you will receive a confirmation email with all purchase details.
-Orders are processed and shipped within 24 to 48 hours.
-When your order is shipped, you will receive an email with a tracking number so you can easily follow your shipment.
Tracking Your Order
Jero Vancouver provides tracking information for all orders. The tracking number emailed to you allows you to monitor the progress of your shipment through the carrier’s website. This ensures that you always know where your package is and when it will arrive.
Questions and Support
Do you have questions about your order or our shipping policy? Our customer support team is here to help! You can reach us via:
📧 Email: support@jerovancouver.ca
We strive to respond to all inquiries promptly and professionally.
Limitations and Exceptions
While we do our best to meet estimated delivery times, unforeseen circumstances may sometimes cause delays, such as:
-Customs inspections
-Severe weather conditions
-Force majeure events
Jero Vancouver is not responsible for such delays, but we appreciate your understanding and patience in these situations.
Conclusion
Jero Vancouver is dedicated to delivering an exceptional online shopping experience, including fast and reliable shipping. By following our shipping policy, we ensure that every customer receives their products as quickly as possible. For questions or additional information, feel free to contact us at support@jerovancouver.ca.