Privacy policy

Privacy Policy of Jero Vancouver

Jero Vancouver values the protection of its customers’ personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Jero Vancouver collects various types of personal data to provide an optimal shopping experience. This data may include:

  • First and last name
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment information

Use of Personal Information

The collected personal information is used for the following purposes:

  • Processing and shipping orders
  • Managing payments and preventing fraud
  • Communicating with customers about their orders and our product offerings
  • Improving our customer service and responding to requests
  • Sending information about new products, promotions, and events (with customer consent)

Sharing of Personal Information

Jero Vancouver does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders
  • When legally required or to comply with legal procedures
  • To protect the rights, property, or safety of Jero Vancouver, its customers, or the public

Security of Personal Information

Jero Vancouver implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Using encryption technologies for payment transactions
  • Limiting access to personal information to employees and partners who need the information to provide our services

Retention of Personal Information

Jero Vancouver retains personal data as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights

Customers have certain rights under applicable law regarding their personal data, including:

  • Right of access: Customers can request a copy of their personal data held by Jero Vancouver.
  • Right to rectification: Customers can request correction of inaccurate or incomplete personal data.
  • Right to erasure: Customers can request deletion of their personal data, subject to legal retention periods.
  • Right to withdraw consent: Customers can withdraw their consent for the processing of their personal data at any time.

Cookies and Similar Technologies

Jero Vancouver uses cookies and similar technologies to improve the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect website functionality.

Changes to the Privacy Policy

Jero Vancouver may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to check this page regularly to stay informed of any changes.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Jero Vancouver at:

Email: Support@jerovancouver.ca

Jero Vancouver strives to protect the privacy of its customers and to use personal data responsibly and securely.